ForAfrika HR Coordinator – Operations & Employee Relations
ForAfrika is recruiting an HR Coordinator – Operations & Employee Relations for a remote, permanent position, offering an opportunity for an experienced human resources professional to support employees and HR operations across several African countries.
The position was posted on September 7, 2026, and sits within the organization’s Human Resources division and business unit. It is classified as a mid-senior level role within the non-profit organization management sector.
Reporting to the Human Resources Director, the HR Coordinator will provide operational HR support to national and international employees contracted through ForAfrika. The role will cover the Global Support Office (GSO) and supported Country Offices, with responsibilities spanning payroll, benefits, recruitment, contracts, onboarding, performance management, employee relations, staff exits, HR systems and employee records.
About ForAfrika
ForAfrika describes itself as an African-founded and led organization with more than 40 years of impact across the continent. Its work combines humanitarian and development activities with social enterprise initiatives, with a focus on helping communities move toward resilience and self-sufficiency.
The organization emphasizes African-led solutions and long-term engagement with communities. The HR Coordinator will therefore contribute to the internal systems and people-management processes that support ForAfrika’s operations across the continent.
Key Responsibilities
A major component of the position is payroll and employee benefits administration. The successful candidate will coordinate monthly payroll processes covering the Global Support Office, JAGO, Uganda, Rwanda, Ethiopia and the Central African Republic (CAR).
Responsibilities include collecting and reviewing payroll inputs, checking adjustments involving new hires, terminations, salaries, allowances and deductions, reviewing payroll reports and reconciliations, and ensuring applicable statutory obligations are addressed.
The HR Coordinator will also serve as the main HR liaison with the external payroll consultant, while coordinating employee benefits such as pension or provident funds, life cover, disability benefits and medical aid or health insurance. Maintaining confidential and accurate payroll and employee records will also be an important responsibility.
Contract Administration and Employee Exits
The role will coordinate employment contracts for employees across several ForAfrika offices, working with the Legal Practitioner to ensure contracts, extensions, amendments and terminations are completed accurately and on time.
The HR Coordinator will also support employee exits, including resignations, contract endings, retrenchments and redundancies. This includes preparing documentation, coordinating handovers and exit interviews, arranging final payments and ensuring organizational assets and system access are appropriately managed.
Performance Management and HR Systems
Performance management is another central part of the position. The HR Coordinator will help ensure new managers are properly established within the organization’s performance management systems and understand the relevant processes.
The role includes tracking probation periods, reminding managers about upcoming reviews, following up on regular performance check-ins, and coordinating quarterly and biannual performance submissions.
The successful candidate will also maintain employee files, assist staff with HR-related queries, prepare monthly reports for the HR Director and support audits. Experience with systems including Sage 300 People/Payroll, Ninety EOS and Employee Self-Service (ESS) will be particularly relevant.
Employee Relations and Investigations
The position places significant emphasis on employee relations, workplace investigations and accountability.
The HR Coordinator will act as a first point of contact for grievances, workplace concerns, disciplinary matters and other employee relations issues. The successful candidate may conduct or support investigations involving misconduct, policy violations, harassment, bullying and workplace conflicts.
The role can also involve supporting Safeguarding and Sexual Exploitation and Abuse (SEA) investigations, requiring strict confidentiality and survivor-centred handling of sensitive cases.
Additional duties include coordinating disciplinary and grievance processes, preparing documentation, arranging meetings and hearings, maintaining accurate records and tracking employee relations cases through to resolution.
Qualifications and Experience
Applicants should have a Bachelor’s degree or Diploma in Human Resources Management, Industrial Relations, Business Administration or a related field.
ForAfrika requires a minimum of five years of relevant HR generalist experience, including practical exposure to employee relations, payroll administration, contracting, performance management and HR operations.
Additional training or qualifications in employee relations, labour relations, workplace investigations, payroll or HR administration would be an advantage.
Candidates should have demonstrated experience handling grievances, disciplinary procedures and workplace investigations, as well as maintaining confidential case records. Experience involving workplace misconduct, harassment, safeguarding or SEA investigations would also be beneficial.
Knowledge of employment and labour legislation, procedural fairness, disciplinary procedures and grievance processes is required. Applicants should also have practical payroll and employee benefits experience and proficiency with Sage 300 People/Payroll or a comparable HR and payroll system. Experience working across multiple countries, jurisdictions or culturally diverse teams is an advantage.
Skills and Competencies
Strong computer literacy is required, particularly proficiency in Microsoft Excel, Word, PowerPoint and Outlook.
The role also requires strong organizational, communication, confidentiality and coordination skills because the HR Coordinator will work with employees, managers, Country Offices, external payroll providers, service providers and other stakeholders.
Work Location and Employment Type
The position is advertised as a Remote Position and is offered on a Permanent basis. It is categorized as a Mid-Senior HR position within ForAfrika’s Human Resources division.
Application Deadline
The provided vacancy information does not state a closing date. The listing was posted on September 7, 2026.
Interested candidates should therefore review the official ForAfrika vacancy page for the latest application instructions and confirm whether a deadline or additional terms and conditions have been published.
