Act Change Transform (Act!) has announced an opportunity for an experienced Knowledge Management and Communications Officer to join its programmes team in Nairobi, Kenya. The position is designed for a professional with strong expertise in knowledge management, organisational learning, communications, stakeholder engagement and the development of knowledge products.
The vacancy, referenced as ACT-KMCO/1/2026, was posted on 5 August 2026 and applications are open until 18 August 2026 at 5:00 p.m. East Africa Time (EAT).
The successful candidate will report to the Platform Manager – Democracy Governance & Human Rights (DGHR) and will work closely with Act!’s programmes and technical teams.
About Act Change Transform
Act Change Transform is a local non-governmental organisation working to empower marginalised people and communities in Kenya and neighbouring countries. The organisation supports communities and implementing partners to become active participants in development and decision-making processes.
Its work focuses on strengthening the ability of communities to:
- Stand up for their rights and advocate for social justice.
- Demand accountable and effective governance.
- Participate meaningfully in decision-making processes.
- Improve the management and use of resources.
- Promote inclusion of women, youth, people with disabilities and other marginalised groups.
Act! works through implementing partners, providing capacity development, grant management and strategic leadership in national advocacy.
Knowledge Management and Communications Officer Role
The Knowledge Management and Communications Officer will be responsible for managing knowledge and communication resources across Act!’s programmes and projects, including consultancies and long-term grants.
The position will play an important role in ensuring that programme knowledge is effectively captured, documented, shared and transformed into useful resources for internal and external audiences.
The successful candidate will also maintain relationships with important stakeholders, including donor agencies, government institutions and private-sector partners.
Key areas of responsibility will include:
- Managing organisational knowledge and communication resources.
- Supporting knowledge sharing and organisational learning.
- Developing reports, case studies, stories and other knowledge products.
- Strengthening knowledge management systems and digital repositories.
- Translating programme data into actionable knowledge and recommendations.
- Supporting communication and documentation across programmes and projects.
- Facilitating collaboration between technical and functional teams.
- Engaging external stakeholders and promoting effective partnerships.
Academic and Professional Requirements
Applicants are expected to hold a Bachelor’s degree from a recognised institution in a relevant discipline.
Acceptable academic backgrounds include:
- Information and Knowledge Management.
- Information Science.
- Library and Information Science.
- Information Systems and Knowledge Management.
- Another closely related field.
Additional professional training in strategic, corporate or digital communications may be an advantage. Training in project or programme management is also considered beneficial.
Required Professional Experience
Act! is seeking an experienced candidate with at least five years of experience in knowledge management and organisational learning.
Applicants should be able to demonstrate practical achievements in areas such as knowledge product development and strengthening organisational knowledge management systems.
The role requires a professional capable of working independently, managing multiple priorities and delivering high-quality outputs within established deadlines.
Essential Skills and Competencies
The successful candidate should demonstrate strong analytical, critical-thinking and synthesis abilities, particularly the capacity to transform programme information and data into useful knowledge products.
Other important competencies include:
- Excellent written and verbal communication skills.
- Strong technical writing and editing abilities.
- Experience developing reports, case studies and organisational stories.
- Knowledge of digital repositories and knowledge management systems.
- Experience integrating knowledge management with programme and MEAL processes.
- Strong planning, coordination and organisational skills.
- Excellent stakeholder engagement and facilitation abilities.
- Ability to work effectively within multidisciplinary and multicultural teams.
- Strong digital literacy and familiarity with Microsoft 365 and Google Workspace.
- Experience with collaboration platforms and content management systems.
- Knowledge of data visualisation tools such as KoboToolbox, Power BI and Tableau.
- Familiarity with graphic design tools.
- Flexibility, cultural sensitivity, integrity and a willingness to travel.
Location and Application Deadline
The position is based in Nairobi, Kenya, and the successful applicant will work with Act!’s programmes team.
Interested candidates must submit their applications electronically before 5:00 p.m. EAT on 18 August 2026. Late applications may not be considered.
How to Apply
Eligible applicants should prepare and submit:
- A detailed and up-to-date CV containing current references and their daytime contact details.
- A cover letter explaining why the applicant is qualified for the position.
- The applicant’s current or most recent gross monthly salary.
- The applicant’s salary expectations.
Applications should be sent to [email protected] with the reference “KNOWLEDGE MANAGEMENT & COMMUNICATIONS OFFICER – REF: ACT-KMCO/1/2026” and the position title clearly included in the email subject line.
Only shortlisted candidates will be contacted.
Equal Opportunity and Safeguarding
Act! states that it is an equal opportunity employer committed to integrity, ethics and accountability. The organisation maintains a zero-tolerance approach to fraud, bribery, corruption and exploitation or abuse.
Staff members and partners are also expected to uphold safeguarding standards and contribute to the protection and welfare of children and young people.
The Knowledge Management and Communications Officer position therefore presents an opportunity for an experienced professional to contribute to development programmes focused on governance, human rights, inclusion and community empowerment while strengthening how organisational knowledge is generated, managed and shared.
Key Details at a Glance
- Position: Knowledge Management and Communications Officer
- Reference: ACT-KMCO/1/2026
- Organisation: Act Change Transform (Act!)
- Location: Nairobi, Kenya
- Department: Programmes
- Reporting to: Platform Manager – Democracy Governance & Human Rights
- Experience: At least 5 years
- Minimum qualification: Bachelor’s degree in a relevant field
- Application deadline: 18 August 2026
- Closing time: 5:00 p.m. EAT
- Application method: Email
- Email: [email protected]
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